The existing design was a lengthy Boolean rule builder filled with system jargon and abbreviations, making it difficult to use.

I began by gathering examples of conditional logic builder UIs from various tools. I discovered two main design patterns: freeform canvas and linear Boolean rule builders like the one currently in use.

Collaborated with Fabric’s experts to understand each element and rewrite statements in plain English.

I created a canvas-style workflow builder to enable users to build custom order routing paths using a simple Condition/Action model. This allowed users to define order conditions and link them to actions.

After reviewing the canvas design with the product team, I realized the canvas-style approach was overly complex for the straightforward IF/THEN rules required.

Simplified the design by enhancing the original Boolean rule builder to output statements in plain English, making it user-friendly for non-technical users.

The product team chose to implement the improved Boolean rule builder due to its simplicity and ease of understanding.

The canvas-style builder was retained as an option for future needs involving more complex workflows.